1. Who we are

SKB Prod Systems S.R.L., with its registered office at Șoseaua Rudeni no. 114, Rudeni village, Chitila town, Ilfov County, Romania (referred to as “SKBS” or “the Controller”), is the data controller with respect to personal data collected through the website www.skbs.ro and in the course of business relationships, in accordance with Regulation (EU) 2016/679 (“GDPR”).

Contact details:

  • Address: Șoseaua Rudeni no. 114, Rudeni village, Chitila town, Ilfov County
  • E-mail: sales@skbs.ro
  • Website: www.skbs.ro

For any question regarding the processing of your personal data, you may contact us at the e-mail address above.

2. What data we collect

Depending on how you interact with us, we may collect the following categories of personal data:

  • Identification and contact data: name, surname, company name, job title, e-mail address, phone number, postal address — provided through the contact/”Request a Quote” form, e-mail, or phone.
  • Business inquiry data: information about your project, technical requirements, and messages exchanged in our correspondence.
  • Technical data: IP address, browser type, operating system, pages visited, visit duration — collected automatically through cookies and similar technologies when you browse the website.
  • Data from subsequent correspondence: any information you voluntarily provide during business or contractual discussions.

We do not intentionally collect special categories of data (e.g., health data, ethnic origin, political opinions) through the website.

3. How we collect data

  • Directly from you, when you fill in the contact/quote request form, write to us by e-mail, or call us by phone.
  • Automatically, through cookies and similar technologies, when you visit www.skbs.ro (see also the Cookie Policy displayed on the website).

4. Purposes and legal grounds for processing

PurposeLegal basis (GDPR)
Responding to quote/contact requestsPre-contractual measures taken at your request / legitimate interest (Art. 6(1)(b) and (f))
Preparing and carrying out the contractual relationship (offers, contracts, invoicing)Performance of a contract (Art. 6(1)(b))
Compliance with legal obligations (accounting, tax)Legal obligation (Art. 6(1)(c))
Technical operation of the website and traffic analysis (cookies)Consent / legitimate interest, depending on the type of cookie (Art. 6(1)(a) and (f))
Commercial communications, where you have given your consentConsent (Art. 6(1)(a))
Fraud prevention and IT securityLegitimate interest (Art. 6(1)(f))

5. Who we share your data with

Your data may be disclosed, to the extent necessary for the purposes above, to:

  • Employees and collaborators of SKBS involved in processing your request/contract;
  • IT and website hosting service providers (e.g., WordPress hosting providers);
  • Accounting, legal consulting, or audit service providers, where necessary;
  • Public authorities, where required by law.

We do not sell or rent your personal data to third parties for marketing purposes.

6. International transfers

To the extent that some of our service providers (e.g., hosting or software tool providers) are located outside the European Economic Area, we ensure that any transfer is carried out in compliance with the safeguards required by the GDPR (standard contractual clauses, adequacy decisions, etc.).

7. Data retention period

We keep your personal data only for as long as necessary for the purposes for which it was collected:

  • Data related to quote requests that do not result in a contract: up to 2 years from the last interaction;
  • Data related to contractual relationships: for the duration of the contract, plus the period required by applicable tax and accounting legislation (generally 10 years for financial-accounting documents);
  • Data collected through cookies: according to the retention periods indicated in the Cookie Policy.

Upon expiry of the above periods, data is securely deleted or anonymized.

8. Your rights

As a data subject, you have the following rights, subject to the conditions and limits set out in the GDPR:

  • Right of access to the personal data being processed;
  • Right to rectification of inaccurate or incomplete data;
  • Right to erasure (“right to be forgotten”), under certain conditions;
  • Right to restriction of processing;
  • Right to data portability;
  • Right to object to processing based on legitimate interest, including direct marketing;
  • Right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal;
  • Right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP), B-dul G-ral. Gheorghe Magheru no. 28-30, sector 1, Bucharest, or with the competent court.

To exercise any of these rights, you may contact us at sales@skbs.ro. We will respond to your request within one month of receipt at the latest.

9. Data security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or accidental disclosure, proportionate to the risks associated with the processing.

10. Cookies

The website www.skbs.ro uses cookies to ensure the website functions properly and to improve the browsing experience. Further details about the types of cookies used, their purposes, and how you can manage them are available in the Cookie Policy, and through your browser settings.

11. Children

Our website is aimed at a professional audience (companies and individuals in the intralogistics field) and is not intended to deliberately collect data from individuals under the age of 16. If you have reason to believe we have collected such data without the necessary consent, please contact us so that we can take appropriate action.

12. Changes to this policy

We reserve the right to periodically update this Privacy Policy to reflect changes in legislation or in our data processing practices. The updated version will be published on this page, indicating the date of the last update.

13. Contact

For any question regarding this policy or how we process your data, you may contact us at:

SKB Prod Systems S.R.L. Șoseaua Rudeni no. 114, Rudeni village, Chitila town, Ilfov County E-mail: sales@skbs.ro Website: www.skbs.ro